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| Recovering the system to its normal state by performing detailed diagnosis of customer PC for malfunctions (i.e. hacking, virus, software errors, modified computer settings, OS bugs, etc.) |
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 Protection & recovery of operating system (Win98/ME/NT/2000/XP) |
| Protection & recovery of user application software and user data |
| PC environment settings are recovered to its former state of normal operation (remote or manual recovery) |
| Partition information recovery |
| Optimal PC operation point is stored at regularly. Scheduled recovery (automatic and manual) |
| Recovery of OS and application softwares via remote re-installation |
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| Free on-site diagnosis and recovery service (1 session per month) |
| Prompt on-site dispatch service (within 2 hours) |
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| ( Unit price: won/VAT excluded ) |
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Customer type |
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Service type |
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PC orders |
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Service free |
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Remark |
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Silver
(On-line Only) |
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PC less than 40 unit(s) |
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Gold
(On-line + On-site dispatch service) |
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PC more than 40 unit(s) |
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| Applies to the contract fee |
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* On-site dispatch
service is free
for 1 session
* Extra installation
fee
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You can register for the clean recovery service through the KORNET homepage
(crs.kornet.net) and our representative will give you a call and install the clean
recovery solution in your PC
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TEL : 1588-0276 / 080-789-0000(nationwide)
Service Homepage : crs.kornet.net
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| All customer PC impairments are handled by the counter PC. They are recovered by either on-line or off-line solutions. |
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| The customer PC impairment information can be registered on our call center if the impairment is cannot be fixed by the Internet caf?administrator. Once registered, our call center operators will remotely access the customer PC via an administrator console, and recover the impairment (all recovery functions from the 1st stage are also available) |
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| If the 2nd stage recovery session was unsuccessful, the call center operator would request service of the on-site dispatch firm. The on-site dispatch firm diagnoses the impairment and promptly dispatches operators to the designated customer PC for recovery. |
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TEL : 1588-0276
Homepage : pc.konet.net / crs.konet.net
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